Bienvenue sur Medianet24.ch
Visitez notre
Conseils et Services

HELP DESK
L1/L2/L3
Support logistique sur site avec tâches planifiées :
– Deskside Engineer
– Desk Side Support / Backfill Support
– Troubleshooting application related issues
– Work in collaboration with offshore team
Configuration et mapps en tant qu’administrateur
de différentes imprimantes IP installées sur un
réseau local ou avec une imprimante
serveurs mappés sur le réseau

Hardware
Software
Support logistique pour assembler du nouveau matériel :
Affichage du moniteur sur place
– Rack equipment installation
– Rack mount and cabling
– Electrical cabling and installation of rack devices
– Rack Mounting of :
– Server HPe DL380Gen10
– Cisco Router CATALYST
– VPN Devices
– Other Network Devices
– Setup of VPN hardware Device with external collaboration team

Technical support
Imaging OS
Help desk pour OS Imaging and Deployment :
Avec votre interne/externe
Équipe informatique. Nous soutenons votre entreprise pour la réinstallation, tout comme la configuration de votre client OS avant
– Experience in Troubleshooting ticketing system with remote team localized outside such us Europe :
– India
– Philipine
Support Informatique – IT

Support
Informatique – IT :
Soutien technique
Travail technique :
Technical support for computer repair Laptop – Desktop – Workstation
Analysis of possible causes of malfunction of your computer software and hardware.
Support to contac the manufacturer of yours computer system

Hardware
Software :
Updates
and Software :
Installing and Setup of : Windows 7/Windows 10 – (Mac Os at project)
Support for to install Microsoft office and other Software
Data Recovery / Backups for Laptop and Desktop
Fiber / Adsl Router Setup
on demand
Printer configurations Inkjet and Laser (in USB / eTHERNET environment WIFI)

Support
Software :
Customer Support
Software :
Experience on different OS Operating Systems:
Windows 7 / Windows 8
Windows 10 – Mac OS
Migration support from Windows 10 to Windows 11
(We are ready for the update by WIndows 11)




